Last Monday the day had come, a deadline, handing in the dissertation. Relieved, tired and proud was I when clicking “submit assignment”. On the one hand, I realised that a chapter closed, on the other hand, I had found new topics that I wanted to explore and could not add to this thesis as it was becoming a phd, and that was not necessary this time around. So I scraped so many words and topics that all left is, hopefully, a clear answer to the research question.
My research question: where are elements of innovation in organisations that can be amplified through service design? leading to the thesis with the title: ‘People Amplify Innovation’. In case you wish to get a copy to read through, please do not hesitate to contact me!